Privacy Policy

Effective Date: January 1, 2026

MicroThermics, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit www.microthermics.com.

1. Information We Collect

We may collect the following types of information:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name, if applicable
  • Information submitted through contact or support forms
  • Information provided when registering for training or creating an account

Account Information for Training Access

If you create an account to access training materials, we may store:

  • Name
  • Email address
  • Username or login credentials
  • Course participation data

Automatically Collected Information

We may collect limited technical information such as:

  • IP address
  • Browser type
  • Pages visited
  • General usage data

This information may be used for website security, performance monitoring, and basic analytics.

2. How We Use Information

We use collected information to:

  • Respond to inquiries and provide support
  • Deliver training content and manage user accounts
  • Improve website functionality and user experience
  • Maintain website security and prevent unauthorized access
  • Communicate with users regarding services, training, or support requests

We do not sell personal information to third parties.

3. Third-Party Services

We may use third-party providers to support website functionality, including:

  • JotForm for contact forms
  • NetSuite for support and service forms
  • LifterLMS for online training access

Information submitted through third-party services is processed according to their respective privacy policies. We do not control the data handling practices of these providers.

4. Data Storage and Retention

  • Account-related information may be stored within our website systems for as long as necessary to provide access to training resources.
  • Contact and support form submissions may be retained for business communication and recordkeeping purposes.
  • We do not store sensitive personal information such as Social Security numbers, financial account details, or payment information.

5. Data Security

We implement reasonable administrative and technical safeguards, including:

  • HTTPS using SSL/TLS encryption for data transmission
  • Website security tools, including firewall and malware scanning
  • Access controls limiting administrative access to authorized personnel
  • Regular website maintenance and security updates

While we take reasonable precautions, no method of transmission or storage is completely secure.

6. Your Choices

You may:

  • Contact us to request access to your personal information
  • Request correction or deletion of your personal information
  • Request deactivation of a training account, if applicable
  • Choose not to submit personal information through forms

7. Cookies and Tracking

We may use basic cookies or similar technologies to:

  • Support website functionality
  • Improve user experience
  • Analyze general website usage trends

We do not use cookies for advertising or behavioral tracking.

8. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy, please contact:

MicroThermics, Inc.
info@microthermics.com